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How do I get a replacement log book (V5C)?

For people who are the registered keeper of a vehicle.

Applies to: England, Scotland, Wales, Northern Ireland Last checked against official sources: 6 October 2026

Apply online or by phone if your details haven't changed; it usually costs £25. It should arrive by post within 5 to 7 working days.

  • You must be the registered keeper.
  • You'll need the registration number, VIN, and your name and postcode as on the V5C.
  • If details need changing, apply by post.

Key facts

  • £25
  • 5 to 7 working days
  • Registered keeper only

When you need a new log book

The log book (V5C) shows who the registered keeper of a vehicle is. You need a replacement if yours has been lost, stolen, damaged or destroyed, or if some details on it need updating.

If you sell a vehicle without a log book, you cannot use DVLA's online service to report the sale. You have to write to DVLA instead.

Which way to apply

Your situationHow to apply
You are the registered keeper and nothing has changedOnline or by phone
You need to change the vehicle details on your V5CBy post, using form V62
You did not get a V5C for your new vehicleBy post, using form V62

You cannot use the online or phone service if:

  • your V5C has already been sent to DVLA for a change
  • the vehicle is part of DVLA's fleet scheme
  • the vehicle is registered abroad, including the Channel Islands, Isle of Man or Ireland

What you need

For the online or phone service, have these ready:

  • the vehicle registration number
  • the vehicle identification number (VIN) or chassis number
  • the name and postcode shown on the V5C
  • a credit or debit card

How to apply online

  1. Go to DVLA's "Get a duplicate vehicle log book" service.
  2. Enter the registration number and VIN or chassis number.
  3. Enter your name and postcode as they appear on the V5C.
  4. Pay the fee by card.
  5. Wait for the new log book to arrive by post.

The online service is open Monday to Friday, 7am to 9pm, and Saturday and Sunday, 7am to 8pm.

How to apply by post

Use form V62 if you need to change the vehicle details on your V5C, or you did not get a V5C for your new vehicle. The V62 is a print only form. You cannot fill it in online. Post the completed form to DVLA with the £25 fee. If you are the new keeper and send the green 'new keeper' slip from the seller with it, you do not pay the £25.

If you only need to change your address, you do not need form V62. You update the address on your log book instead, which is usually free.

Time and cost

ItemDetail
FeeUsually £25, paid by credit or debit card
DeliveryUsually 5 to 7 working days
RefundsNone once you have used the service, even if you find the old one

After you apply

If the new V5C has not arrived 2 weeks after you applied, contact DVLA. Do not wait too long. If 6 weeks pass and you have not told DVLA, you will have to pay £25 again for another replacement.

When the new log book arrives, check every detail is correct and keep it somewhere safe.

Related guides

Where this comes from

Get it done

This takes you to the official service, which is free to use.

Apply online

Common questions

What if my replacement V5C does not arrive?

Contact DVLA if it has not arrived 2 weeks after you applied. If 6 weeks pass and you have not told DVLA, you will have to pay £25 again.

Can I get a refund if I find my old log book?

No, you cannot get a refund once you have used the service, even if you later find your V5C.

How long does a V5C take if I apply by post?

If you apply by post using form V62, you will usually get your V5C after 4 weeks.

Can I tax my car while I wait for a new V5C?

Yes, you can tax your vehicle online at the same time as you apply for a replacement log book.

Official sources

  1. 1.Get a vehicle log book (V5C)www.gov.uk/vehicle-log-book
  2. 2.If you cannot get a log book onlinewww.gov.uk/vehicle-log-book/if-you-cannot-apply-online

Checked against GOV.UK on 6 October 2026

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