How do I get a replacement log book (V5C)?
For people who are the registered keeper of a vehicle.
Applies to: England, Scotland, Wales, Northern Ireland Last checked against official sources: 6 October 2026
Key facts
- £25
- 5 to 7 working days
- Registered keeper only
When you need a new log book
The log book (V5C) shows who the registered keeper of a vehicle is. You need a replacement if yours has been lost, stolen, damaged or destroyed, or if some details on it need updating.
If you sell a vehicle without a log book, you cannot use DVLA's online service to report the sale. You have to write to DVLA instead.
Which way to apply
| Your situation | How to apply |
|---|---|
| You are the registered keeper and nothing has changed | Online or by phone |
| You need to change the vehicle details on your V5C | By post, using form V62 |
| You did not get a V5C for your new vehicle | By post, using form V62 |
You cannot use the online or phone service if:
- your V5C has already been sent to DVLA for a change
- the vehicle is part of DVLA's fleet scheme
- the vehicle is registered abroad, including the Channel Islands, Isle of Man or Ireland
What you need
For the online or phone service, have these ready:
- the vehicle registration number
- the vehicle identification number (VIN) or chassis number
- the name and postcode shown on the V5C
- a credit or debit card
How to apply online
- Go to DVLA's "Get a duplicate vehicle log book" service.
- Enter the registration number and VIN or chassis number.
- Enter your name and postcode as they appear on the V5C.
- Pay the fee by card.
- Wait for the new log book to arrive by post.
The online service is open Monday to Friday, 7am to 9pm, and Saturday and Sunday, 7am to 8pm.
How to apply by post
Use form V62 if you need to change the vehicle details on your V5C, or you did not get a V5C for your new vehicle. The V62 is a print only form. You cannot fill it in online. Post the completed form to DVLA with the £25 fee. If you are the new keeper and send the green 'new keeper' slip from the seller with it, you do not pay the £25.
If you only need to change your address, you do not need form V62. You update the address on your log book instead, which is usually free.
Time and cost
| Item | Detail |
|---|---|
| Fee | Usually £25, paid by credit or debit card |
| Delivery | Usually 5 to 7 working days |
| Refunds | None once you have used the service, even if you find the old one |
After you apply
If the new V5C has not arrived 2 weeks after you applied, contact DVLA. Do not wait too long. If 6 weeks pass and you have not told DVLA, you will have to pay £25 again for another replacement.
When the new log book arrives, check every detail is correct and keep it somewhere safe.
Related guides
- What is a V5C log book?
- How do I change the keeper on a V5C log book?
- Do I need to tax a car I have just bought?
- How do I tell DVLA I've sold my car?
- How do personalised number plates work?
Where this comes from
Get it done
This takes you to the official service, which is free to use.
Apply onlineCommon questions
What if my replacement V5C does not arrive?
Can I get a refund if I find my old log book?
How long does a V5C take if I apply by post?
Official sources
- 1.Get a vehicle log book (V5C)www.gov.uk/vehicle-log-book
- 2.If you cannot get a log book onlinewww.gov.uk/vehicle-log-book/if-you-cannot-apply-online
Checked against GOV.UK on 6 October 2026
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