How do I get and fill in the Attendance Allowance form?
For people over State Pension age, or their family, getting ready to claim Attendance Allowance.
Applies to: England, Scotland, Wales Last checked against official sources: 6 October 2026
The Attendance Allowance claim form is called AA1A. You can apply online, print the form, or ask for one by phone.
- Call 0800 731 0122 for a paper form, Monday to Friday, 8am to 6pm.
- If you call for a form and return it within 6 weeks, your claim starts from the date you called.
- Post it to Freepost DWP Attendance Allowance. You do not need a stamp or postcode.
- You get a text or letter within 3 weeks saying when to expect a decision.
Different in Scotland
Different in Scotland, Wales or Northern Ireland
Rules may be different in:
- Northern Ireland: Check nidirect for Northern Ireland
Key facts
- Form code: AA1A
- Form line: 0800 731 0122
- Return within 6 weeks
- Freepost, no stamp needed
What the form is
The Attendance Allowance claim form (code AA1A) is a 32-page form. DWP uses it to decide if you need help with personal care or supervision because of a disability or health condition. It comes with 12 pages of notes (AA1 notes) that explain each question.
You can claim if you have reached State Pension age and have needed help for at least 6 months. If you are terminally ill, different rules apply.
Ways to get the form
| Way | What to do |
|---|---|
| Online | Apply through the online service on GOV.UK |
| Download | Print the PDF from GOV.UK. Fill it in by hand, or on a computer using a PDF reader (not a web browser) |
| Phone | Call 0800 731 0122 (Relay UK: 18001 then 0800 731 0122), Monday to Friday, 8am to 6pm, and ask for a paper form |
Tip: if you phone for a form and send it back within 6 weeks, your claim starts from the date you called. This can help if you need time to fill it in.
What you need
- your National Insurance number
- your address and contact details
- details of your disability or health condition and medicines
- your GP surgery's name and address, and any other health workers
- dates of any stays in a care home, hospital or hospice
If you are not a British or Irish national, the notes ask you to send your passport, travel documents and any Home Office letters.
Tips for filling it in
- Use black ink. Do not worry about spelling or mistakes.
- Keep a short diary first. Write down what you needed help with, or found hard, over one or two days.
- Cover a whole day and night. Start when you get up, and go through 24 hours to the next morning.
- Describe a good day and a bad day if your condition changes.
- Send your diary if you want to. The notes say you can send it in with your form.
If you are terminally ill, ask your doctor or specialist for an SR1 form. It is free.
Sending it
Post the form to Freepost DWP Attendance Allowance. Do not write anything else on the envelope. You do not need a postcode or stamp.
After you send it
You get a text or letter within 3 weeks telling you when to expect a decision. Then you get a letter with the outcome. DWP may contact your GP about your condition. In 2026/27 Attendance Allowance is £76.70 a week (lower rate) or £114.60 (higher rate).
If you disagree with the decision, you can ask for a mandatory reconsideration within one month.
If you live in Scotland
Attendance Allowance is being replaced by Pension Age Disability Payment from Social Security Scotland. Apply for that instead.
Related guides
- What is Attendance Allowance and how much is it?
- Does Attendance Allowance affect Pension Credit?
- What is Pension Age Disability Payment?
Where this comes from
Get it done
This takes you to the official service, which is free to use.
Claim Attendance AllowanceCommon questions
Can I fill in the Attendance Allowance form online?
Why should I phone for the form?
Official sources
- 1.Attendance Allowance claim form (AA1A)www.gov.uk/government/publications/attendance-allowance-claim-form
- 2.Attendance Allowance: how to claimwww.gov.uk/attendance-allowance/how-to-claim
- 3.Pension Age Disability Payment (mygov.scot)www.mygov.scot/pension-age-disability-payment
- 4.Notes on how to fill in the Attendance Allowance claim form (AA1 notes)assets.publishing.service.gov.uk/media/695e70628ab0677c14afdfd6/aa1_notes.pdf
- 5.Attendance Allowance: eligibilitywww.gov.uk/attendance-allowance/eligibility
Checked against GOV.UK on 6 October 2026
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